The best way to reduce negative situations while using MGG is to prevent them from happening in the first place.

Here are some tips for Buyers and Sellers.

1 Always inspect shipping packaging for unusual damage that may have occurred during transport. If you suspect product damage, contact the seller to determine if the shipment should be refused.

2 Frequently, items may seem missing upon delivery. It is recommended to review the listing description in detail to ensure you know what you are buying and what accessories are included. Always contact the seller if you have any questions.

3 Record any product concerns you have by using a camera to record clear images. These can be still images or videos, and make sure you use proper lighting. Images are much better to use when contacting the seller.

4 Contact the seller immediately if you have any product or service concerns. MGG offers many forms of communication, and our Client Partners are happy to assist you further.