Shipping & Returns
60-day warranty directly with Carlos Nafarrate SA de CV and the rest of the years with the manufacturer.
EXCHANGES AND RETURNS POLICIES
Return the product in good condition, unopened, in its original packaging and labeling, within a period of 7 days from the date of purchase to request an exchange or refund.
There are no changes or returns on products for personal use, hygiene and healing material.
Requests for exchange or return may be denied if the product has been misused, abused or mistreated.
In case of having paid shipping cost(s), it(s) cannot be returned, since initially it was paid for the service and for this reason there is no reimbursement by the supplier.
When making the physical return of the merchandise, the return shipping costs will be borne by the customer.